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Thank you for your interest in our products. We are committed to providing you with the best shopping experience possible. However, we have noticed that some of our international clients are experiencing difficulties when attempting to purchase items from our website. This is due to restrictions placed on their credit and debit cards, which may prevent transactions from being processed outside of their home countries.
Understanding the Issue
Many banks and financial institutions implement security measures to protect their customers from fraud. One such measure involves restricting international transactions on their cards. While these measures are designed to enhance security, they can sometimes hinder legitimate purchases from international websites like ours.
How We Can Assist You
We want to ensure that you can enjoy our products without any inconvenience. Here are a few ways we can help you complete your purchase:
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Alternative Payment Methods:
Send Wave/World Remit: Send Wave or World Remit are some of the many remittance money transfer organizations that some of our international clients use when they want to make purchases and are having difficulties. Please contact customer service team for more information.
Bank Transfers: We can provide our bank details for direct transfers. Please contact our customer service team for more information.
2. Enable International Transactions:
Contact your bank or card issuer to request that international transactions be enabled on your card. This is often a temporary adjustment that can be made to facilitate your purchase.
3. Use a Different Card:
If you have another card that is not restricted for international use, you might want to try using it to complete your purchase.
Contact Us for Assistance
If you continue to experience difficulties or need further assistance, our customer service team is here to help. Please reach out to us via:
Our team is ready to provide personalized assistance to ensure your purchase is successful.
Thank You for Your Understanding
We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. Your satisfaction is our top priority, and we are dedicated to finding the best solution for you. Thank you for choosing our products. We look forward to serving you.
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