Privacy Policy

Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.shopadjeley.com , contact us via WhatsApp, or interact with us on social media.

By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy.

1. Who We Are

We are Adjeley Jewellery, a Ghana-based jewellery brand that designs and handcrafts unique accessories using locally sourced materials such as wood, coconut shells, beads, rhinestones, resin, fabrics, calabash, and gold-plated brass.

Our physical store is located inside Treehouse Restaurant, Nyaniba Estates, Osu – Accra, Ghana. Email: info@shopadjeley.com , WhatsApp: +233 20 462 0751. 

2. Information We Collect

We collect only the information necessary to provide you with the best possible shopping experience.

a. Information you provide directly:

Name, email address, and phone number

Shipping and billing addresses

Payment details (handled securely through third-party payment processors)

Messages or inquiries sent through our website, WhatsApp, or social media

b. Information collected automatically:
When you visit our website, we may automatically collect:

Your IP address

Device type and browser information

Pages visited and time spent on the site

Cookies and similar tracking data to enhance your browsing experience

3. How We Use Your Information

We use your personal information to:

Process and deliver your orders

Communicate with you about your purchase, shipping, or product inquiries

Improve our website, customer experience, and product offerings

Send updates, promotions, or special offers (only with your consent)

Respond to customer service requests and support needs

We never sell, rent, or trade your information with any third party.

4. Sharing Your Information

We only share your data with trusted service providers who help us run our business, such as:

Payment processors (for secure payments)

Delivery partners, including DHL and local couriers

Website and analytics services that help improve our online store

Each partner is required to handle your information securely and use it only for its intended purpose.

We may also share your information if required by law or court order in Ghana.

5. Cookies & Tracking

Our website uses cookies — small files stored on your device — to personalize your experience and understand how visitors use our site.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some parts of the website may not function properly if cookies are disabled.

6. Data Storage & Security

We take data protection seriously.
All personal data collected is stored securely and only accessed by authorized staff for legitimate business purposes.

We use secure systems to protect against loss, unauthorized access, or misuse of your data.

Payment information is not stored on our servers  it is processed through trusted, encrypted payment gateways.

7. Your Rights

Under the Ghana Data Protection Act, 2012 (Act 843), you have the right to:

Request access to your personal data

Ask for corrections if your information is inaccurate

Withdraw consent for marketing communications

Request deletion of your personal data (where applicable)

To exercise any of these rights, please contact us at info@shopadjeley.com. 

8. Marketing & Communication

With your permission, we may send you updates, promotions, or invitations to special events via email, WhatsApp, or social media.
You can opt out of these messages at any time by following the “unsubscribe” link in our emails or by contacting us directly.

9. Third-Party Links

Our website or social media pages may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any personal information.

10. Children’s Privacy

Our website and products are not directed toward children under 16 years of age. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Any updates will be posted on this page with the revised date at the top. Continued use of our website after changes means you accept the updated policy.